Shipping F.A.Q

To guarantee delivery before Christmas makes sure you place your Order before 1st December 2011.
Last dispatch before Christmas will be on Tuesday 13th December 2011

Few things you might want to know before placing your Order:

Where do we deliver?

We deliver to all major towns and cities within New Zealand, unfortunately please note this does not include rural (RD) addresses

How is your Order sent?

To guarantee the best quality, your Order is dispatch on overnight currier and is packed in polystyrene box with some ice strips, to ensure the right temperature on delivery. We do ask that somebody is at the delivery address to receive the Order to avoid Order been left outside your door.

How do I now if my order has been dispatched and when it will arrive?

Once order is dispatched you will receive notification with Order tracking number, and your Order should arrive sometimes next day. If your Order hasn’t arrived by 4pm, please call us on 03 689 8288 so we can help you with tracking progress on your parcel.

What days do you dispatch Orders?

We will try to get your order out as soon as possible but most orders received on Thursdays to Mondays are dispatched on Tuesdays. Orders received on Tuesday to 12noon Wednesday are dispatched on Wednesday. We would be happy and do our best to deliver when it will suit the costumer, just give as a date you prefer for order to arrive.

What are the Freight Costs?

• Order up to 5kg
  South Island $17.00 box
  North Island $23.80 box
• Order up to 10kg
  South Island $19.00 box
  North Island $26.60 box
• Order up to 16kg
  South Island $23.00 box
  North Island $32.20 box

Check with your friends and family, maybe they would like to place an order with you, so you can share the freight cost.

Can’t find Pork Product I wish to buy on your Online Shop?

If you can’t find the pork product you wish to purchase in our On-line shop, please call us on 03 689 8288, as we will do our best to help!